退税查询

Of course. Can you provide me with your Social Security number, your filing status, and the exact refund amount shown on your return?

I see your return. It looks like your refund is being held because we need to verify your identity. We sent a letter — Form 5071C — to your address on file. You need to verify online at idverify.irs.gov or call the number on the letter.

No worries. I can resend the letter to your current address. Alternatively, you can verify your identity right now over the phone. I will need to ask you several questions to confirm your identity based on your tax records and personal information.

Once your identity is verified, your refund should be processed within six to nine weeks. If you chose direct deposit, it will go straight to your bank account. If you opted for a check, add a few extra days for mailing.

Amended returns take significantly longer to process — typically sixteen to twenty weeks. You can check the status using the Where is My Amended Return tool on irs.gov. Can you give me the tax year of your amended return?

Let me check. I see your amended return was received and is currently in the initial review stage. It has not been assigned to an examiner yet. At this point, you just need to wait — there is no way to expedite an amended return.

Just make sure your contact information is current. If the examiner needs additional documentation, they will send a letter. Do not file a duplicate amended return — that will actually slow things down. Check the status every few weeks online.

You are welcome. If you have any other questions, you can call us back or visit irs.gov. Have a good day.