Lên máy bay và chuyển tiếp

Go through that corridor, past the duty-free shops, and turn right. Gate B12 is at the end of the terminal.

About 10 minutes. You have plenty of time — boarding doesn't start for another hour.

That's tight. You'll need to take the shuttle train between terminals — it runs every 3 minutes. Follow the signs to "Terminal Transfer." I'll call ahead to let them know you're coming.

No, the shuttle connects airside — no security needed. Just go straight to your gate. Gate C22, Terminal 3.

Yes, your luggage will be transferred automatically to your London flight. Don't worry about that. Just hurry to the gate!

Attention passengers on flight UA892 to San Francisco: your flight has been delayed by approximately 3 hours due to weather conditions. The new departure time is 8:30 PM. We apologize for the inconvenience.

I understand. Let me look at alternatives for you. I can rebook you on a different route through Denver that would still get you to your final destination tonight. Or I can book you on tomorrow morning's direct flight.

Yes, since the delay is on our end, we'll provide a hotel voucher and meal vouchers. Here are your new tickets and the hotel information. The shuttle to the hotel leaves from Door 3.

Yes, we'll take care of that. Your luggage will be on tomorrow's flight. Here's the new baggage reference number.